Credit Finance

How can I apply for finance?

Paying with finance is available as one of the payment options in checkout, to pay for the whole of your order. You can consider the options for finance, choose the plan and deposit amount you want, then when you confirm your order we’ll pass you straight to Deko to make your application.

Will I qualify for finance?

Before your application is considered, you need to be able to answer 'yes' to these questions:

• Can you afford the monthly repayments?
• Are you over 18?
• Are you in regular full or part-time employment (minimum 16 hours per week or £5,000 per annum, unless you are retired and receiving a private / company pension or in receipt of disability allowance)?
• Do you have a good credit history? (No late payments / debt relief orders / CCJs / IVAs / bankruptcies)
• Are you a permanent UK resident?

Deko will process your application. A credit check will be performed and your application assessed based on the check.

If approved, you pay the finance deposit through Deko, we are notified and can send out your order. If your application is not successful, you can cancel your order or choose another method of payment.

How soon will I know?

Your application will be assessed based on eligibility, credit history and affordability and Deko will let you know the outcome in just a few seconds. It’s important to know that when applying for finance a hard credit check is made which is recorded on your credit file.

Once approved, Deko will let you know who the lender is and provide with their full contact details. You then just need to digitally sign your credit agreement, pay your deposit and wait for your order to arrive.

In a few cases, your application may be referred to a lender for manual assessment and you’ll be notified by email of the credit decision within 24 hours. If you’re not approved for finance it could be for a variety of reasons and the lender will be able to give you more information. In our experience, these referrals are typically dealt with in a matter of minutes during daytime; out of hours may take a bit longer.

When do I start paying?

Your first direct debit payment will be taken about a month after you receive your purchase. This will show on your statement as a payment to your lender. You have the right to repay all or part of the loan early at any time.

What if I change my mind?

There is a 14-day cooling off period where you can withdraw from the credit agreement after signing your documents. If you want to do this, you need to notify the lender.

A payment plan does not affect our standard refund and returns policy. Just contact us and we’ll cancel your application and the lender will refund your deposit and let you know of any outstanding balance if applicable.

Who provides the finance?

We are authorised by the FCA (Financial Conduct Authority) as a credit broker. Finance is provided through the Deko platform by a number of lenders. You will be offered the best rate available based on your credit history and the lenders’ credit decision policies.

Deko is a trading name of Pay4Later Ltd who act as a credit intermediary. They are registered in England and Wales (company number 06447333) and authorised and regulated by the Financial Conduct Authority (register number 728646). For more information please go to www.dekopay.com/faq or visit www.dekopay.com.